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Returns

Your order will be accepted for refund or exchange if returned in original condition and packaging, within thirty (30) days from the delivery date. The returned item(s) must be accompanied by the original receipt or a copy in the case of a partial return.
Returning a product for exchange or refund is complimentary. In order to do this, you must return the articles via FedEx® using our system of pre-paid return labels.
If you wish to return an item received as a gift, you may exchange it for an item(s) of equal value. Please contact our Customer Service Department  at venezia@dellaluna.com who will send you the pre-paid return label by email.